Frequently asked questions

Everything companies ask before rolling out atWork — how the meal benefit works, what it costs, and how it compares with catering, canteens and vouchers.

What is atWork?

atWork is a corporate meal benefit platform. Companies assign each employee a monthly food budget, employees plan and order their meals in the atWork app, and meals are delivered to the workplace daily. Billing, allocation and reporting are handled centrally, so HR and finance manage the whole programme from one dashboard.

How does atWork work for employees?

Each employee receives a company-funded balance in the atWork app. They browse a daily-changing menu of more than 80 weekly options across six categories, place an order, and the meal arrives at the workplace. No personal payment, no expense claims, and no time lost deciding where to eat.

How much time do employees lose looking for lunch?

Employees lose focus and waste up to 45 minutes every day searching for, queuing for and collecting lunch. In a company of 450 employees, atWork reduces lunch time by an average of 30 minutes per person per day, which is where the platform's reported 60,000+ optimised hours a year comes from.

How much can a company save with atWork?

Companies using atWork report 20–30% direct cost savings against their previous meal arrangement. The saving comes from optimised cooking volumes, near-zero waste through demand forecasting, and free delivery — not from reducing the value of the benefit each employee receives.

How is atWork different from catering, a canteen, or meal vouchers?

atWork is more flexible than catering because the menu changes daily and each employee chooses their own meal. It is more personalised than a canteen because options cover high-protein, balanced, vegetarian, custom-macro and low-carb needs. It is more cost-efficient than vouchers because the company pays only for meals actually ordered.

What company size is atWork built for?

atWork serves companies with 50 to 5,000+ employees. Current clients span banking, insurance, technology, healthcare and government. The platform is designed so that adding a site or a few hundred employees does not change how the programme is administered.

What meal options does atWork offer?

The menu changes daily and offers more than 80 options a week across six categories: High Protein, Balanced, Vegetarian, Chef's Picks, Custom Macros and Low Carb. All meals are made with natural ingredients, and allergen-friendly options are available across every category.

Does atWork handle dietary requirements and allergies?

Yes. Every atWork category includes allergen-friendly options, and employees set their own dietary preferences in the app so the menu they see already fits their requirements. Vegetarian, high-protein, low-carb and custom-macro plans are standard rather than special requests.

How long does it take to roll out atWork?

Rollout is handled by the atWork team: the company is registered on the platform, a monthly budget is assigned per employee, and employees download the app and begin ordering. Because there is no kitchen to build and no hardware to install, a programme can start without capital expenditure.

Where does atWork operate?

atWork operates in Albania and is headquartered in Tirana, serving corporate clients including OTP Bank, Maccaferri, ADF, AlbSig and B2Tech. To check coverage for a specific office location, request a demo and the team will confirm delivery for that address.

How do employees get the atWork app?

The atWork app is free to download on the App Store and Google Play. Employees sign in with the account their employer provisions, and their company-funded balance is already there. No personal payment method is required to place an order.

How do I get pricing for my company?

Pricing depends on headcount, office locations and the daily budget you set per employee. Request a demo at atworkapp.co/request-demo and the atWork team will build a costed proposal. You can model the outcome first with the ROI calculator and the employee benefit calculator.

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